1. Definitions
"Company" refers to ShipEzi Xpress Shipping.
"Customer" means the person or organization requesting the delivery.
"Consignment" means the parcel(s) or item(s) to be delivered.
2. Service Scope
The Company provides collection and delivery of consignments within designated service areas.
Express and standard delivery options are available based on request and availability.
3. Packaging and Labeling
The Customer must ensure all items are securely packaged and clearly labeled.
The Company is not responsible for damage caused by inadequate packaging.
5. Delivery and Delays
The Company will make reasonable efforts to deliver within the agreed timeframe.
Delays may occur due to traffic, weather, or unforeseen events.
The Company is not liable for any loss caused by delivery delays.
6. Prohibited Items
Customers must not send:
Hazardous materials (e.g., flammable, explosive items)
Illegal goods
Live animals
Cash or high-value items (without prior agreement)
7. Fees and Payment
All fees are payable upon delivery of the item(s).
8. Changes to Terms
The Company may update these Terms at any time.
Continued use of the service after changes means acceptance of the new Terms.